Terms & Conditions

WHAT IS TURNAROUND TIME?

Tunraround time is the time it takes to make your order from the day it was placed. Our turnaround time is calculated in business days this means Saturdays, Sundays and holidays do not count.  You can call in store to confirm. your turnaround time. 

 

I CANNOT WAIT TURNAROUND TIME, CAN I RUSH MY ORDER?

Yes, as long as all items are in stock you can rush the order and cut down the turnaround time. We offer 24HR rush option or 5-7 business day rush option. 24HRs is Monday - Thursday. If an order is placed on Friday @ 3PM, with a 24HR rush, your order will not be ready until Monday/Tuesday. You can add these rush options at checkout at the top of the cart. 

CAN I CANCEL MY ORDER?

No, once your order is placed you cannot cancel your order. As soon as your order is placed it goes into design, removed from inventory and into our order process. No cancellations can be made. To go through with your order you must accept and agree to these terms and conditions at checkout. 

CAN I RETURN/EXCHANGE MY ORDER?

DUE TO THE NATURE OF PERSONALIZATION WE DO NOT ACCEPT ANY RETURNS, EXCHANGES, OR CANCELLATIONS ACROSS THE BOARD.

WHAT IF MY ORDER IS SOLD OUT?
In the rare occasion that your order has sold out after you have purchased it and turnaround time has expired,Boutique Embroidery will notify you and allow you to exchange to a different style at the same price. 

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail atpersonalizwdprint@gmail.com